Privacy policy

PRIVACY POLICY

Last updated: September 9, 2026

Marlowick operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Marlowick is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories, depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, and email address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, preferences and settings, if you create an account.
  • Transaction information including items you view, add to cart, purchase, return, or exchange, and your past order history.
  • Communications with us including information you include when you contact customer support.
  • Device and usage information including your IP address, browser type, and how you interact with the Services, collected through cookies and similar technologies.

How We Use Your Personal Information

We use your personal information to: provide and improve the Services, including processing payments, fulfilling orders (including personalized/engraved items), and arranging shipping; communicate with you about your order and respond to customer support requests; send marketing communications if you have opted in, which you may unsubscribe from at any time; detect and prevent fraud and secure our services; and comply with applicable law.

How We Share Your Personal Information

We may share your personal information with: Shopify, our e-commerce platform provider; our payment processor; our fulfillment and shipping partners, which may involve transferring your shipping address to partners located outside your country; and our email/SMS marketing and analytics providers, if you have opted in. We do not sell your personal information to third parties for their own marketing purposes.

International Data Transfers

Because we work with fulfillment partners located in other countries to ship your order, your order and shipping information may be transferred to and processed in countries other than your own.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with our legal, accounting, and reporting obligations.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the details below.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of 13.

Security

No security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive information to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at marlowickjewelry@outlook.com.